Política de devoluciones


​The customer must directly return or deliver the product to BROWN & BLONDE, to the address CL INFANTA MARIA TERESA 7, 506, 28016, MADRID, SPAIN, without any undue delay, and in any case within a maximum period of thirty calendar days. from receipt of the product.

The return will be the responsibility of the customer.

For hygiene reasons, returns of earrings will not be accepted.

In the case of pieces made to order such as Su Misura pieces or Made to Order pieces or Gift Cards, returns are not accepted.

For orders received in poor condition, you may exchange or return your item within 30 days of delivery as long as they are returned in perfect condition and with the original packaging.

Once the product is received in our warehouses and after checking its status, the amount will be refunded.


​The reimbursement of the amounts received by the client will be made using the same payment methods used by the client.